The NHS is currently offering the COVID-19 vaccine to people most at risk from coronavirus.
We have created a covid-19 information page with frequently asked questions following an unprecedented number of calls to the practice. We respectfully ask you not to contact us as this is putting an unnecessary strain on our admin team and instead look at our Frequently Asked Questions section.
If you are an unpaid carer of a disabled relative/friend or a healthcare professional and do not believe we have this information on your records, please email us so your records can be updated.
We have now invited groups 1-5 via text and telephone. If you are within any of these groups and have not yet had your vaccine, please contact the surgery. We are currently working towards contacting all patients in group 6.
Free Vitamin D Tablets for Clinically Vulnerable
The Government has announced that all clinically vulnerable patients are eligible for a free supply of vitamin D. All eligible patients should have received a letter with information on how to apply. If you have not received your letter, please follow this link Free Vit D
New Safety Measures at Surbiton Health Centre
Safety measures have been put in place for the safety of our staff and fellow patients.
Only patients with an appointment may enter the waiting room. Please use our new confidential postboxes in the foyer to drop off any letters, samples or prescription requests. For all other queries, please contact us on 020 8390 5321.
Due to Track and Trace, please arrive on time and not more than 10 minutes before.
When you arrive for your appointment, you will be asked a series of questions relating to Covid-19. It is important that you answer these questions honestly as failure to do so could put our team at risk, resulting in us having to provide a reduced service.
We would ask that you please be respectful and curteous to our team. Any patient that fails to adhere to our safety measures will be considered a threat and a warning letter will be sent to you regarding this.
getUBetter app for your musculoskeletal injuries
Click here for this great tool enabling you to self-manage your musculoskeletal injuries and conditions.
First Contact Physiotherapist
We are pleased to announce that Ms Sam Bhide has joined the team. She is an experienced physiotherapist whose role is to assess, diagnose and manage patients presenting with musculoskeletal conditions. Currently she works on a Wednesday and can be booked directly by talking to the admin team.
- All soft tissue injuries, sprains, strains or sports injuries
- Arthritis – any joint
- Possible problems with muscles, ligaments, tendons or bone, eg tennis elbow, carpal tunnel syndrome, ankle sprains
- Spinal pain including lower back pain, mid-back pain and neck pain
- Spinal-related pain in arms or legs, including nerve symptoms, eg pins and needles or numbness
- Changes to walking
- Post-orthopaedic surgery
- Assess and diagnose what’s happening with the patient
- Give expert advice on how best to manage the condition
Keep your contact information up to date.
We are now using Chain SMS to message our patients. The Practice name will always be at the bottom of the message. Please help us to help you by making sure your contact details are up to date.
AccuRx Ltd are registered with the Information Commissioner’s Office (reference ZA202115) and hold an up-to-date NHS Digital Information Governance Toolkit Level 2 (ODS code 8JT17).
Currently we are having to work a little differently due to the coronavirus
- We are currently operating a total triage system for all patients which means you must speak to a doctor first before being offered an appointment. Please do not come to the surgery unless you have been advised to by a member of staff.
- Most GP appointments are either done via telephone or video and will be converted to a face-to-face appoinment if necessary.
- Due to social distancing measure, there may be a longer than normal wait for blood tests and other investigations.
- Do not visit the practice if you suspect you may have the coronavirus. Call 111 or visit the 111 website for guidance.
- You can visit the NHS Testing and tracing page to arrange a test if you think you have symptoms.
- Should require one, you can visit the 111 website to obtain an isolation note.