Please do not call the surgery to request repeat medication...
There are plenty of ways to order your repeat prescriptions - by calling us you could be preventing someone who requires urgent medical attention from getting through. We strongly recommend that you register for online services. This excellent service gives you control of your medication, lets you view your test results and health record, and allows you to book or cancel appointments.
To request a repeat prescription:
- Online using an appropriate phone app or website e.g. Patient Access or the NHS app.
- Ask your usual pharmacy to send a request through on your behalf. Most pharmacies have systems in place to do this for you. We strongly recommend that you have a nominated pharmacy in place for your prescriptions to be sent to electronically.
- Send an email through to the practiceinforming us of the medication you need. Our address is email@example.com
- Drop off a paper request at the surgery. We have an allocated box for you to leave repeat slips which will be collected throughout the day. Print outs from your prescriptions are preferred, but you can also leave us a handwritten note so long as it is clear which medication you need.
Please allow two working days for your prescription to be ready.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
You can also nominate a pharmacy through your online services app or via any pharmacy.
For more information please click here
If you have any difficulties please speak to your pharmacist who will gladly help you.
We will want to review your treatment at least annually. Please book an appointment before your next review is due in order to avoid any delays to your prescription being issued.
Sometimes you may be asked to arrange a blood test before your next prescription is due.
If you request a medication that is not a regular repeat, then you may be asked to make an appointment to discuss this with a GP.
We recommend that all new patients who have repeat medications make an appointment with a GP before requesting their first prescription from us.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.15
- 12-month prepayment certificate (PPC): £105.90
- 3-month PPC: £29.65
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.