Configure Prescription Details

Non-urgent advice: Order Your Repeat Prescription In 3 Ways

1 Online using an appropriate phone app, tablet or website using the NHS app. Alternatively you can request from us by submitting an admin request.

2 You can ask your pharmacy to send a request through on your behalf. Most pharmacies have systems in place to do this for you.

3 Drop off a paper request at the surgery. We have an allocated box for you to leave repeat slips which will be collected throughout the day. 

Please allow 48 hours for your prescription to be ready.

We cannot accept medication requests over the phone

Questions About Your Prescription

If you have questions about your medication, your local pharmacists can answer your questions on prescription and over-the-counter medicines.

You can also contact us at the surgery by submitting an admin query.

Medication Reviews

We will want to review your treatment at least annually. Please book an appointment before your next review is due in order to avoid any delays to your prescription being issued.

  • Sometimes you may be asked to arrange a blood test before your next prescription is due 
  • If you request a medication that is not a regular repeat, then you may be asked to make an appointment to discuss this with a GP
  • We recommend that all new patients who have repeat medications make an appointment with a GP before requesting their first prescription from us

Book your medication review


Collecting Your Prescription

All prescriptions will be sent to your nominated pharmacy. If you do not have one nominated, then it will be automatically sent to your nearest chemist.

For some/few medications, the prescription must be printed off and taken to the pharmacy in person. You will be notified if this is the case for your prescription.

Prescription Charges

Find out more about prescription charges on

About Pharmacists

Pharmacists are experts in medicines who can help you with minor health concerns.

As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.

Many pharmacies are open until late and at weekends. You do not need an appointment. Sometimes you will be booked for a review with a pharmacist if this is the most appropriate place for you to be seen. 

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Disposing Of Old Medicine

If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.

Over-the-counter Medicines

Did you know that your local NHS spends £15m a year on prescribing medicines that are available to buy at the pharmacy?

Following national guidance from NHS England, our GPs are asked not to prescribe these medicines (there are some exceptions, see the below link), including for conditions such as coughs, colds, headaches, mouth ulcers, travel sickness and mild toothache.

Your GP will not generally give you a prescription for over-the-counter medicines for a range of minor health concerns. Instead, over-the-counter medicines are available to buy at your local pharmacy.

Find out more at the NHS South West London Integrated Care System website