Covid 19 Information

Frequently Asked Questions:

Following a number of patient queries, please see the answers to our most commonly asked questions.

12-16 year old vaccinations:

If you are a parent and have questions regarding the covid-19 vaccination for your child, please DO NOT contact the surgery to book an appointment to discuss this with a GP.  We understand that the school vaccination programme teams are currently in the planning stage of rolling out this program and will also plan to provide you with a dedicated helpline to discuss any queries you may have.

Please visit the Kingston Council website for details on vaccination centres for 2nd doses Coronavirus (COVID-19) Vaccine –

3rd Dose Vaccinations:

Patients who are immunosuppressed or on treatment are eligible for a third dose vaccination.  You will be contacted by your hospital to arrange this vaccine with you as soon as it is available.  The surgery is unable to plan or manage your 3rd dose vaccination.

Booster vaccinations:

The announcement this week stating all over 18 year olds will be able to receive their booster vaccinations has unfortunately, not yet been formally worked out. As soon as official guidance and instructions have been sent to GP practices and other vaccinations HUB sites, we will be in touch. Please keep an eye out on the following website

Care Home and Housebound patients should already have been contacted by the District Nursing teams.

How to obtain a covid-19 exemption certificate:

In order to obtain an exemption, patients are being asked to phone 119 to request an application for an NHS Covid19 medical exemption application form. Carers can do so on behalf of others. Patients are asked not to contact their GP to request this form, or an exemption certificate, and if they do should instead be directed to call 119. The application form will be sent to patients by post; they are then asked to submit this form to their GP/Specialist or Midwife, as should be signposted during the NHS 119 discussion Patients are advised a decision on exemption will be made within 2-3 weeks and there is no appeal process in place following this decision. Patients are also being advised that having an exemption certificate does not confer any protection against Covid19 infection.

Guidance for patients about this process is available at:


How to obtain a travel pass:

If you have had the vaccination in the UK, please use the NHS app or visit the nhs website: for a letter.

If you have had the vaccination abroad, please use the certificate you were given as proof of your vaccination. We are unable to add these vacinations to the NHS app travel pass.

We are able to add the details of your vaccination given abroad onto your medical records, you can access this information using your online services. But we are unable to add this to the travel pass section of the NHS app.  Currently ony vaccinations given on the NHS are able to be entered onto the travel pass section of the NHS app.


When is the next clinic?

If you are over the age 16 and have not yet had your vaccine you can now book an appointment at a mass vaccination site directly via the national booking service at or call 119 free of charge between 7am and 11pm seven days a week. 


When will I have my second vaccination?

The currently guidance is that patients must wait 8 weeks before receiving their second dose vaccination. Only in exceptional circumstances eg. undergoing immunosuppressive treatment will you be able to have your second dose vaccination will you be able to have your second dose any earlier.


I am travelling and require the vaccination, can you prioritise me?

We are not able to vaccinate patients ahead of routine schedule for the purposes of travel.  We are also unable to provide any form of 'vaccine passport'.  All information regarding your immunisations are available for you to see and download via the NHS App.

If you had the vaccination abroad, we will not be able to add you to the national database NIMS system, instead we can add an entry on your medical records to say you have informed us you have had it.

There is a charge of £25 if you wish for us to write you a private letter detailing the two vaccinations you have had.  These letters must be requested in writing via our email: