Who Do I See?
Not sure which healthcare professional to see? Use this A–Z guide to find the best person for your condition — and save yourself a trip to the surgery if a pharmacy or other service can help you more quickly.
Many common conditions can be treated directly by your local pharmacist without needing a GP appointment. Find a pharmacy near you →
A
Alcohol Advice
See
GP / Alcoholics Anonymous
Please visit Alcoholics Anonymous. Further information and support about alcohol from NHS UK →
Athlete's Foot
See
Community Pharmacy Pharmacy First
Find your local community pharmacy. Further information about athlete's foot from NHS UK →
B
Blocked Ears / Earwax
See
Community Pharmacy Pharmacy First
A pharmacist can help with earwax build-up and may recommend chemical drops to dissolve the earwax. The earwax should fall out on its own or dissolve after about a week. Do not use fingers or cotton buds to remove earwax — this will push it in further. Do not use drops if you have a perforated eardrum. Find a pharmacy →
Blood Tests
See
Practice Nurse / HCA / Treatment Room Nurse
Appointments for blood tests must have been requested by your doctor or another healthcare professional. Further information about blood tests from NHS UK →
Breathlessness
See
GP A&E / 999 if severe
Telephone 999 or 111 if symptoms are severe. For less serious breathing issues such as COPD or chest infections, book an appointment. Further information about breathlessness from NHS UK →
Burns
See
Practice Nurse Urgent Care Centre if severe
If severe, find your nearest Urgent Care Centre. If not severe, book an appointment with the Practice Nurse. Further information about burns and scalds from NHS UK →
C
Cervical Smear
See
Practice Nurse (female)
Once you are invited, please book an appointment with the Practice Nurse on a day that you are not bleeding or on your period. Further information about cervical screening from NHS UK →
Chest Pain
See
GP A&E / 999 if severe
Telephone 999 or 111 if symptoms are severe. If not severe and has lasted more than a few days, book an appointment. Further information about chest pain from NHS UK →
Chronic Heart Disease
See
GP / Practice Nurse
Annual clinic appointments will be sent to all CHD patients. Please ask for an earlier appointment if worried. Further information about heart disease from NHS UK →
Cold Sores
See
Community Pharmacy Pharmacy First
Find your nearest community pharmacist. Further information about cold sores from NHS UK →
Constipation or Piles
See
Community Pharmacy / GP if persists more than 1 week
Cough
See
Community Pharmacy / GP if persists more than 3 weeks
Find your nearest pharmacist. Further information about coughs from NHS UK →
D
Depot Injection (Contraception)
See
GP (initial assessment) then Practice Nurse
Please book to see the GP for an initial assessment and the nurse for repeat prescriptions once you have completed your first 3 months. Please ensure your smears are up to date. Further information about the contraceptive injection from NHS UK →
Dressings
See
Practice Nurse / HCA / Treatment Room Nurse
Book an appointment with the appropriate healthcare professional or call the surgery.
Drug Addiction
See
Talk to Frank / Alcoholics Anonymous
Visit Talk to Frank or call 0300 123 6600 for self-referral help. For alcohol support: Alcoholics Anonymous — call free 0800 9177 650.
E
Ear Care / Ear Wax
See
Practice Nurse / HCA / Treatment Room Nurse
If you think you may need ear irrigation ('syringing'), book an appointment with the appropriate healthcare professional. Further information about earwax from NHS UK →
Emergency Contraception
See
Community Pharmacy / Family Planning Clinic / GP
Find your nearest community pharmacy or nearest family planning clinic. Further information about emergency contraception from NHS UK →
F
Flatulence
See
Community Pharmacy / GP
Find a pharmacy near you. Further advice about flatulence from NHS UK →
Flu Vaccine
See
Practice Nurse / HCA / Treatment Room Nurse
G
Genital Infections (including Herpes)
See
GUM Clinic / GP
Find a GUM clinic near you. Further information about sexual health from NHS UK →
H
Head Injuries
See
Community Pharmacy / GP Urgent Care if severe
Find your nearest Urgent Care Centre. Further information about head injury from NHS UK →
Housing — Letter of Support
See
Please check with our reception team
We do not normally provide this service. From time to time GPs are requested to provide reports for Local Housing Authorities and Housing Associations — this is not part of our core services and we may charge an appropriate fee or decline. Further information and help from Shelter England →
I
Indigestion
See
Community Pharmacy / GP if persists
Find your nearest pharmacist. Further information about indigestion from NHS UK →
Insect Bites
See
Community Pharmacy / GP if severely infected Pharmacy First
Find your nearest pharmacist. Further information about insect bites from NHS UK →
Insurance Reports
See
GP Surgery Receptionist
Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in any parts you need to complete before bringing it to the surgery. Allow up to 21 days for completion — you will be contacted by phone when ready for collection.
M
Medication Reviews
See
Clinical Pharmacist / GP
Please ensure you have had your annual bloods in advance of the appointment and bring all your medications with you to the review.
Missed Contraceptive / Emergency Contraception
See
Family Planning Clinic / Community Pharmacy / Practice Nurse / GP
For emergency contraception: find your nearest community pharmacy. For other issues: find your nearest family planning clinic. Further information about contraception from NHS UK →
Mouth Problems
See
Community Pharmacy / Dentist / GP (if dental abscess and no emergency dentist available)
Find a dentist near you or find your nearest community pharmacy.
N
Neck Pain
See
Community Pharmacy / GP if persists
Find your nearest pharmacist. Further information about neck pain from NHS UK →
P
Pneumococcal Vaccine
See
Practice Nurse / HCA / Treatment Room Nurse
Further information about the pneumococcal vaccine from NHS UK →
R
Rectal Problems
See
Community Pharmacy / GP if persists more than 7 days
S
Shingles Vaccine
See
Practice Nurse / HCA / Treatment Room Nurse
Further information about the shingles vaccination from NHS UK →
Sinusitis
See
Community Pharmacy / GP if persists Pharmacy First
Find your nearest pharmacist. Further information about sinusitis from NHS UK →
Sore Penis
See
Sexual Health Clinic / GP if persists
Sprains
See
Community Pharmacy / GP if persists over 7 days Urgent Care if severe
Find your nearest pharmacist. If a serious injury is suspected: find your nearest Urgent Care Centre. Further information from NHS UK →
Styes
See
Community Pharmacy / Optician / GP if persists
Find your nearest pharmacist. Further information about styes from NHS UK →
T
Termination of Pregnancy
See
Sexual Health Services / Family Planning Clinic
This service is for women who are pregnant and want to discuss their options, which might include having a termination. Your local clinic will offer advice and information, and can help with a hospital appointment if that is what you decide to do. Further information from NHS UK →
Threadworms
See
Community Pharmacy Pharmacy First
Find your nearest pharmacist. Further information about threadworms from NHS UK →
Tiredness and Fatigue
See
Self-Help / GP
Feeling exhausted is so common that it has its own acronym — TATT, which stands for "tired all the time". Further information and help from NHS UK → If symptoms persist, please book an appointment with your GP.
U
Urine Infections (UTIs)
See
GP
Please bring a urine sample to the consultation — sterile sample pots are available at reception. Further information about UTIs from NHS UK →
V
Verrucae
See
Community Pharmacy Pharmacy First
Find your nearest pharmacist — they can advise on over-the-counter treatments. Further information from NHS UK →
W
Vomiting
See
Community Pharmacy / GP
Find your nearest pharmacist. For babies and toddlers, or if it persists longer than 1 week in children and adults, book an appointment. Further information from NHS UK →
This list is not exhaustive. If your condition is not listed above, or you are unsure, please book an appointment or call us on 020 8390 5321 and our team will be happy to help direct you to the right care.