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We ask for information about you, so that you can receive the best possible care and treatment. We keep this information, together with details of your care, to ensure that your doctor or nurse has accurate and up to date information. It also may be needed if we see you again.

Your medical history is recorded on our practice computer system, which may only be accessed by authorised members of our team.

There are times when we have to pass on information about you to other people such as hospitals, Social Services, Employers, Solicitors or Kingston Clinical Commissioning Group (CCG). This is always done confidentially and with your consent or by removing your identity details, when they are not essential.

Everyone working for the NHS has a legal duty to maintain the highest level of confidentiality about patient information. If at any time you would like to know more about how we to use your information, you can speak to our Practice Manager.  Click here for a link to a leaflet


In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager.  No information will be released without the patient consent unless we are legally obliged to do so.


Under the Freedom of Information Act (, if you would like your medical records to be withheld from the “National NHS IT Spine” please inform us in writing.

You also have the right to know what information we hold about you. If you would like to see your records, please speak to one of our receptionists. We have a practice policy regarding your access to your medical records which can be obtained via reception or via the website.


We ask you for personal information so that you can receive appropriate care and treatment. This information is recorded electronically and we are registered under the Data Protection Act 1998 and comply with the GDPR regulations. The practice will ensure that patient confidentiality is maintained at all times by all members of the practice team. However, for the effective functioning of a multi-disciplinary team it is sometimes necessary that medical information about you is shared between members of the team and other members of the care team who are involved in a patient's direct care.  Where a patient wishes information not to be shared within the team providing direct care, then this must be discussed with a patient's GP.

Please note the Practice's policy is to record telephone calls for the purposes of patient and staff care, security and dispute resolution.  Recordings and their use will comply with the Practice's Data Protection registration.


Click here for link to the ICO's website and click here for a leaflet telling you more about what GDPR means for you and the information we keep about you.  Click here for our Privacy Notice.




KINGSTON CARE RECORD - click here for information and a link to opt out.

NATIONAL DATA OPT-OUT PROGRAMME - click here for information


Summary - NHS Digital has introduced a new tool that people can use to opt out of their confidential patient information being used for reasons other than their individual care and treatment. It will be secure and accessible, and was available from 25 May 2018.

The National Data Opt-Out - NHS Digital has developed a new system to support the National Data Opt-Out which will give patients more control over how confidential patient information is used. The system offers patients and the public the opportunity to make an informed choice about whether they wish their confidential patient information to be used just for their individual care and treatment or also used for research and planning purposes.

Choosing to Opt-Out - Patients and the public who decide they do not want their confidential patient information used for planning and research purposes are able to set their national data opt-out choice online. NHS Digital provides a non-digital alternative for patients and the public who can't or don't want to use an online system. Individuals can change their mind at any time. Existing Type 2 opt-outs (the option for a patient to register with their GP, to prevent their confidential patient information leaving NHS Digital) will be converted to the new national data opt-out. Patients with type 2 opt-outs will be informed of this change individually.

To opt out please go to the following website: 




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