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Accessible Information Standard

The Accessible Information Standard aims to ensure that people who have a disability or sensory loss receive information that they can access and understand (for example, large print, braille, text relay) and professional communication support (for example from a British Sign Language interpreter).


Please tell us if we can help to make life easier for you - would you like letters in Braille or large print?  If you have a speech or hearing impairment, you can contact us using Text Relay (previously Typetalk) or Textphone on 0800 056 7614.  Or maybe it would help if we spoke more slowly, to help with issues of under-standing.    


Click here for more information from NHS England           

Resources – hearing and seeing


Click here for link to a video (with sign language) explaining more about Accessible Information

Royal National Institute for the Blind (RNIB)

Sense (for deaf/blind people)

Action on Hearing Loss

Sight Loss answers questions and addresses concerns people often have when first coming to terms with their sight loss

Sign Health

Resources – speech and language


British Stammering Association Provides free information packs, details of local NHS speech therapy service, web-based support. Helpline: 0845 6030 2001


Afasic, unlocking speech and language   Helpline: 08453 55 55 77

Easy read Leaflets



Accessible information standard

Blood test


Change People



 Flu - easy-read leaflet (child nasal spray)

Mental Health

Prostate Cancer


Link to Easy Health website for easy read leaflets


Link to Foundation for People with Learning Disabilities website for easy read leaflets

Link to British Institute of Learning Disabilities website for more easy read leaflets



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