ZERO TOLERANCE TO ABUSIVE AND/OR VIOLENT PATIENTS
Physical violence and verbal abuse are a growing concern. Doctors, Practice Nurses and our other practice staff have the right to care for others, without fear of being attacked or abused. Aggression, violence and threatening behaviour will not be tolerated and any patients behaving violently will be reported to the Police. The patient will also be reported to the Kingston Primary Care Trust and we will take steps to have them removed from our patient list.