This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Why not sign up to Online Services? This will allow you to book and or cancel routine GP appointments, order repeat prescriptions, view a summary of your medical records, including test results.  There's a mobile app too.  Ask at reception or email Kingstonccg.brunswick.surgery@nhs.net

"83% of all patient ratings about this practice were good, very good or excellent"  CFEP Survey

PLEASE NOTE: As a general rule, surgeries will only prescribe two months' worth of repeat medication (unless exceptional circumstances).

Click here to take part in wheelchair service survey http://www.surreydownsccg.nhs.uk/get-involved/have-your-say/

PROTECTION AND USE OF YOUR INFORMATION

We ask for information about you, so that you can receive the best possible care and treatment. We keep this information, together with details of your care, to ensure that your doctor or nurse has accurate and up to date information. It also may be needed if we see you again.

Your medical history is recorded on our practice computer system, which may only be accessed by authorised members of our team.

There are times when we have to pass on information about you to other people such as hospitals, Social Services, Employers, Solicitors or Kingston Clinical Commissioning Group (CCG). This is always done confidentially and with your consent or by removing your identity details, when they are not essential.

Everyone working for the NHS has a legal duty to maintain the highest level of confidentiality about patient information. If at any time you would like to know more about how we to use your information, you can speak to our Practice Manager.  Click here for a link to a leaflet

ACCESS TO RECORDS

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager.  No information will be released without the patient consent unless we are legally obliged to do so.

FREEDOM OF INFORMATION

Under the Freedom of Information Act (www.ico.gov.uk), if you would like your medical records to be withheld from the “National NHS IT Spine” please inform us in writing.

You also have the right to know what information we hold about you. If you would like to see your records, please speak to one of our receptionists. We have a practice policy regarding your access to your medical records which can be obtained via reception or via the website.

CONFIDENTIALITY AND MEDICAL RECORDS

We ask you for personal information so that you can receive appropriate care and treatment. This information is recorded electronically and we are registered under the Data Protection Act 1998 and comply with the GDPR regulations. The practice will ensure that patient confidentiality is maintained at all times by all members of the practice team. However, for the effective functioning of a multi-disciplinary team it is sometimes necessary that medical information about you is shared between members of the team and other members of the care team who are involved in a patient's direct care.  Where a patient wishes information not to be shared within the team providing direct care, then this must be discussed with a patient's GP.

Please note the Practice's policy is to record telephone calls for the purposes of patient and staff care, security and dispute resolution.  Recordings and their use will comply with the Practice's Data Protection registration.

GENERAL DATA PROTECTION REGULATIONS

Click here for link to the ICO's website and click here for a leaflet telling you more about what GDPR means for you and the information we keep about you.  Click here for our Privacy Notice.

DATA SUBJECT ACCESS REQUEST POLICY - click here

FAIR PROCESSING POLICY - click here

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website